FREQUENTLY ASKED QUESTIONS
- What are your hours?
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Our hours vary depending on your schedule! That's right, we focus on your convenience! If you need a session done on Sunday, no problem! What to schedule a weekday evening, you bet! Just give us a call, and we can get you all set up!
- Where are you located?
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We are located very near downtown Fort Worth, which makes it easy for us to come to you.
- What payment options do you accept?
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We accept cash, checks, or charges!
- How long is the typical wait to receive our order?
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This can vary depending on whether this is a personal photographic session, or a team/individual photo day.
We strive to deliver all portrait orders within 3-4 weeks.
Team/individual orders are delivered to the coaches, normally within 3 weeks.
Holidays and extreme weather may impact this timeframe.
- Do you have a cancellation policy?
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For portrait sessions, we can reschedule if necessary, at no additional cost.
Since most team/individual photo days require the assistance of coaches/players and parents, we do all possible to hold the photo day on the originally scheduled day.
We accomplish this by photographing mostly indoors, where we won't be affected by the weather. However, if the coaches request a different day, we will do what needs to be done to accommodate their request.